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Frequently asked questions

A web platform and digital vault designed to revolutionize the way families approach wills, trusts, and essential documents. We envisioned a world where people could effortlessly communicate the whereabouts of their crucial papers, digital assets, papers, and more, ensuring that their loved ones aren't left scrambling in times of need.

Plandled provides a centralized platform for individuals to store all critical and end-of-life documents in our digital vault. With our automatic notifications, you don’t have to worry about getting the documents, assets, wills and trusts to your loved ones at the time you select. You can’t communicate, we’ve got you covered.

At Plandled, we prioritize the security of your data above all else. Understanding your concerns about data protection, we have implemented comprehensive security measures to safeguard your information both in transit and at rest, alongside enforcing strict zero trust policies for all administrative and operational procedures.

Security of Data in Transit:

Plandled enforces a strict policy that all data transmitted to and from our servers must use SSL encryption and HTTPS. This dual-layer of security ensures that every piece of data is encrypted at the connection and transmission levels, safeguarding your sensitive information from unauthorized interception. We further secure this data with RSA 2048-bit certificates, adhering to the highest standards of encryption to keep your information safe.

Security of Data at Rest:

At Plandled, we secure your stored data using the most advanced encryption algorithms available today. By implementing multiple layers of encryption, we ensure that your documents and personal information are protected according to best practices in cybersecurity. This multi-tiered approach ensures that even if one layer is compromised, additional layers of security maintain the protection of your data.

Administrative and Operational Procedures:

Plandled’s operational protocols are designed to safeguard your privacy, adhering to a strict Zero Trust Security Model that limits internal access to personal data. Our team members only have access to general account information required to assist you effectively, ensuring that no sensitive personal details are exposed to anyone. This restriction is enforced through rigorous administrative procedures and complemented by frequent security audits that assess compliance and reinforce our data protection measures.

Plandled offers flexible pricing plans with both monthly and annual subscription options available. You can visit our pricing page for more details.

Yes, Plandled offers a free trial period for new users to explore the platform and evaluate its suitability. Simply sign up for a trial account on our website to get started.

Yes, Plandled provides customer support to assist users with any questions, issues, or technical difficulties they may encounter. Our support team is available via email during business hours to ensure a smooth experience for our users.

Getting started with Plandled is easy! Simply sign up for an account on our website, and you'll be guided through the setup process. Once your account is set up, you can start adding documents, inviting Key Contacts and maximizing your peace of mind.

No, Plandled does not offer a mobile app at this time. However, the website is mobile friendly and looks great on all screen sizes. For any feedback and ideas please contact us.